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Trust and Autonomy

How much a system should be allowed to do, and how it earns that. 6 posts.

  1. October 9, 2026 · 7 minIf Employees Think AI Is Coming for Their Jobs, Start ThereIf employees believe an AI initiative is being done to them, no amount of reassurance fixes it.
  2. September 17, 2026 · 9 minYour AI Profile Is Not a BunkerFear is not an operating model. Here are the house rules I paste into every AI tool I use.
  3. August 23, 2026 · 9 minYour AI Norms and Values Need to Become System RequirementsMost companies write their AI norms for people.
  4. July 3, 2026 · 6 minLet Employees Break the AIThe people most likely to find the flaws in an AI workflow are usually the people expected to use it.
  5. June 28, 2026 · 5 minModel Confidence Is Not Workflow TrustA highly accurate model can still power a workflow people have good reason not to trust.
  6. June 20, 2026 · 5 minAI Should Earn AutonomyCompanies often treat AI autonomy as a setting.

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Ambiguous problem, AI adoption that stalled, an operating model that stopped scaling, a support function that should be a product. That is the conversation I want.